You can return a product purchased from Zedanya Clothing only if the product was damaged when received.
Exchanges are possible to another size within the same design.
Beauty Products & accessories are non-returnable.
Sale products are non-returnable.
Who pays for shipping and what are the return charges?
For all orders - Customers will be responsible to ship the product back to us through a well-known courier service with tracking details at info@zedanya.com. Customer will be liable to pay the return shipping which is non-refundable.
When will I get my refund?
We will initiate a refund once the product is received back in our warehouse.
How can I claim my return?
We will accept returns within 3 days.
For return requests kindly login to your account, click "Return Request " and select the order number and place a request (check steps to claim at the bottom). Our support team will revert to you within 24 hours’ time.
How much time the refund takes?
Refund is processed once the product is delivered back to our warehouse and quality check is done.
